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Service Overview

Simply Invoicing ("we", "us", "our") provides a cloud-based invoicing platform (the "Service") that enables businesses to create, store, and manage invoices and related records within a single dashboard. The Service may be offered on a free plan or paid subscription basis. By accessing or using the Service, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. Eligibility: You must be at least 18 years old and have the legal capacity to enter into a binding contract to use the Service.
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Account Registration

To access certain features, you must create an account and provide accurate, complete, and current information. You agree to:
  • Provide truthful and accurate registration details
  • Keep your account information up to date
  • Maintain the confidentiality of your login credentials
  • Accept responsibility for all activity under your account
  • Notify us immediately of unauthorised access
We may suspend or terminate accounts that contain false, misleading, or incomplete information.
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User Responsibilities

You agree to use the Service only for lawful purposes and are responsible for the accuracy of all invoices and records you create. You must not:
  • Create false, misleading, or fraudulent invoices
  • Attempt unauthorised access to systems or data
  • Use the Service for illegal financial activity
  • Transmit malware, viruses, or harmful code
  • Engage in spam, phishing, or deceptive practices
You remain solely responsible for maintaining accurate and lawful business records.
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Payment Terms

We offer free and paid subscription plans. By subscribing to a paid plan, you authorise recurring charges via your chosen payment method. Billing:
  • Monthly or annual billing depending on plan selection
  • Charges processed automatically on renewal
You may cancel at any time. Fees are non-refundable except where required by law. Price changes will be notified at least 30 days in advance.
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Data & Security

We use industry-standard security measures, but no system can guarantee absolute security. Key points:
  • You retain ownership of all data you create
  • Invoices are accessible via your dashboard
  • You should export and back up your data regularly
  • Deleted accounts are removed within 30 days unless legally required
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Acceptable Use

You must not use the Service for illegal, harmful, or prohibited activities. Prohibited uses include:
  • Fraudulent invoicing or misrepresentation
  • Illegal goods or services
  • Adult services, illegal drugs, weapons, or sanctioned activities
  • Circumventing limits or security controls
  • Any activity that disrupts or damages the Service
Violations may result in immediate suspension or termination without refund.
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Termination

We may suspend or terminate your account if you breach these Terms, engage in illegal activity, abuse the Service, or fail to pay subscription fees. You may close your account at any time. After termination:
  • You may export data within 14 days
  • Accounts may downgrade to free or read-only mode
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Intellectual Property

All intellectual property rights in the Service belong to Simply Invoicing. You may not:
  • Reverse engineer or decompile the Service
  • Resell, rent, or transfer access
  • Remove copyright notices
  • Create competing products using the Service
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Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential damages, loss of profits, loss of data, or service interruptions. Our total liability shall not exceed the fees you paid in the 12 months preceding the claim. Some jurisdictions may not allow certain limitations, so these limits may not apply to you.
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Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or within the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
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Definitions

Key definitions:
  • Service: Simply Invoicing platform and dashboard
  • User: The person or business using the Service
  • Account: Your registered user profile
  • Subscription: Your selected plan and billing cycle
  • Fees: Charges for paid plans (excluding VAT unless stated)
  • Customers: Means the people or businesses you invoice
  • Customer Data: Invoices and records you create
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No Professional Advice

The Service provides software tools only and does not constitute accounting, tax, legal, or financial advice. You are responsible for ensuring compliance with HMRC, VAT, and all applicable laws.
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Third-Party Services

The Service relies on Third-Party Services such as Stripe and PayPal. Important notes:
  • Payments are subject to third-party terms
  • Email delivery depends on external providers
  • We are not responsible for third-party failures beyond our control
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Refunds & Statutory Rights

Subscription fees are non-refundable except where required by law. UK statutory rights for consumers remain unaffected by these Terms.
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Communications & Feedback

We may send service-related emails regarding billing, security, and account activity. If you provide feedback, you grant us permission to use it to improve the Service without compensation. Marketing emails (if any) will include an unsubscribe option.
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Governing Law

These Terms are governed by the laws of England and Wales. You agree that any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
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Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: contact@simplyinvoicing.co.uk

Data Protection Notice

Your use of Simply Invoicing is also governed by our Privacy Policy. We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.